Privacy Policy

This Privacy Policy applies to Let's Go Mobile Tax, LLC and governs data collection and usage on our website and through our services. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Full name
Email address
Phone number
Mailing address
Tax-related documents and financial information (submitted voluntarily through our forms or mobile service)
Any other information you provide when booking an appointment, completing a tax application, or contacting us

2. How We Use Your Information

The information we collect is used solely to provide and improve our services. Specifically, we may use your information to:

Prepare and file your tax returns
Send appointment confirmations and reminders
Provide refund status updates via text message (with your consent)
Respond to inquiries and customer support requests
Send relevant service updates and communications
Comply with applicable laws and regulations

3. SMS Communication & Phone Number Usage

When you provide your phone number and opt in to receive SMS messages from us, your number is used exclusively for the communication types you consented to.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

You may opt out at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us directly at 1800.495.2108.

4. How We Share Your Information

Let's Go Mobile Tax, LLC does not sell, trade, or rent your personal information to third parties.

We may share information only in the following limited circumstances:

With government agencies (e.g., the IRS) as required to fulfill our tax preparation services
With trusted service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
When required by law or to protect the rights and safety of our clients or the public

We will never share your phone number or SMS opt-in data with third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies & Website Data

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand how visitors use our site so we can improve our content and services.

You may choose to disable cookies through your browser settings. Please note that doing so may affect certain features of the website.

7. Third-Party Links

Our website may contain links to third-party sites such as the IRS website. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any site you visit.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data, subject to legal obligations
Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About This Policy?

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